I AM SORRY....
I’ve been there several times chewing a bumble bee, holding on to frustrations or other emotions for far too long - struggling to spit those words out.
3 parts to a ‘proper apology’ according to Randy Pausch:
1: Saying you are sorry and what you are sorry for
2: Showing your understanding of how your actions caused hurt
3: Making amends or asking how to make amends if you are not sure
Learning how to make a genuine apology and take accountability for ones actions is pure super star behaviour.
Give it a go next time you get the opportunity
07712 267 979 